Frequently Asked Questions

>>I like Once a week a lot for it does deliver unprecedented efficacy and convenience. But, what is the best way to use it for best result?
Answer: To experience the BEST result, we recommend users to use Once a week at night, after shower before sleep. Because it is BEST to apply Once a week when the skin area is CLEAN, COOL and DRY. Make sure the application is THOROUGH to completely cover targeted skin area

For the first-time users, some may NOT get to enjoy the weeklong efficacy for the following possible reasons:
* The application is not thorough to comprehensively cover the cleaned odorous skin area. “THOROUGH” is the key.

* When applying Once a week, the cleaned odorous skin area is not cool and dry.
* Once a week does not work on wet or sweating skin. The key is “COOL and DRY”. [Note] Deficient or uneven application to the skin disrupted by body hair will be equally ineffective.  

>>Why is it that when I extract the Once A Week wipes from the packet, the individual wipes are not evenly wet? 
Answer: Each wipe carry a pre-set amount of liquid Once a week sufficient to effectively produce 24hr-weeklong efficacy when is used as directed. Therefore, it’s normal to see the wipe not evenly wet.

>>While Once a week claims to practically cause zero irritation to all skin, some might feel mild itchy on the skin applied with?
Answer: sight of blushes and rashes are the common signs of skin irritation. REST ASSURED, Once a week is as mild as baby shampoo to the skin with more than 85% is water. We did receive inquiries from first-time users and some felt weird and felt like scratching. We continued to monitor the status and found that there are no signs of skin irritation and days later, everything was back to normal. Users’ feedback mostly concurred this is most likely a result of being psychologically not used to the sheer cleanliness Once a week produces during first few usages.

>>Why sometimes after the application, the disposable wipe turns dark?
Answer: This is because some of the ingredients react to sunlight.

>>Why sometimes stain will occur on my shirt in the underarms after application?
Answer: Once a week does not produce stain. Sometimes, after application, if a user does not follow the “Direction of Use”, wait out few minutes of drying time before dressing, for the fact that some of the ingredients are responsive to sunlight; hence, the garment will appear stained. And the “staining” is not reversible. Once a week is also nicknamed as “after dark deodorant”. Evidently this is because using Once a week after sunset or out of reach of sunlight will completely avoid of the “staining”.

>>Why the deodorant effects vary individually?  
Answer: The odorless conditions last differently depending on the lifestyles of different individuals. For example, the deodorant effect on a person working indoor and perspires little will last longer than a user who is active in sports or perspires more than average people on a daily basis. Once a week was sample tested in multi-ethic markets and the deodorant results in terms of duration ranged from 5 to 9 days.

>>Can Once a week be used before shower or without cleaning?
Will the deodorant effect of Once a week stay after heavy workouts and showers?
Answer: Yes and Yes! Actually, some practices show that applying Once a week, allow it to dry out completely before shower also has a higher rate of success in avoiding of the “staining”. However, this might weaken the “lasting power” by a day or two.

>>Why Once a week is portraited as a personal hygiene product?
Answer: On personal hygiene issue, when users use Once a week and do not sense or detect any body odors, this means Once a week is working to inhibit harmful bacteria.

>>What is the philosophy of Once a week?
Answer: In simple terms, Once a week was developed to trouble shoot the colonization of bacteria on the skin. Body odors validate the existence of bacteria on the skin. Through biotech research, the water-based Once a week was developed to inhibit harmful bacteria that produce foul smell: body odors. Thru metabolism process, the function of Once a week will be weakened over 6 to 10 days and hence everything will be back to normal again; so are the returns of body odors.

>>Out of the packaging, Once a week is just a tiny piece of damp tissue. How do I know if Once a week works or is defective?
Answer: Again, each wipe carry a pre-set amount of liquid sufficient to effectively produce 24hr-weeklong efficacy when Once a week is used as directed. Therefore, a tiny damp towel is efficient to carry sufficient Once a week for effectiveness.

On defective issues, Once a week is packed individually in vacuum sachet and we do not foresee any incident of defectiveness. When out of the vacuum sachets, if the packaging is punctured or pierced, the damp towel is expected to be like damp cloth in a close environment, mildew will be sighted; meaning it’s defective.

>>Skin Layers
>>Body Odor

Bromhidrosis or body odor (also called bromidrosis, osmidrosis and ozochrotia) is the smell of bacteria growing on outmost skin layer of the body. These bacteria multiply considerably in the presence of sweat, but sweat itself is almost totally odorless. Body odor is associated with the hair, feet, crotch (upper medial thigh), anus, skin in general, breasts, armpits, genitals, pubic hair, and mouth.

Body odor is specific to the individual, and can be used to identify people, though this is more often done by dogs than by humans. An individual's bodily odor is also influenced by diet, gender, genetics, health, medication, occupation, and mood.

Skin is composed of three primary layers:
    * the epidermis, which provides waterproofing and serves as a barrier to infection
    * the dermis, which serves as a location for the appendages of skin
    * and the hypodermis (subcutaneous adipose layer), which is called the basement membrane.
Epidermis is the outermost layer of the human skin that consists of 25 to 30 layers of dead skin cells.